Browser shuts down....  
Author Message
Gary Randall





PostPosted: 2003-7-24 7:27:00 Top

java-programmer, Browser shuts down.... I am having some problems with sites that have certain Java features. At
some web sites I get a grey box with an X... other web sites the browser
shuts down and goes away completely. It also puts a Notepad text doc. on my
desk top every time the browser disappears. (copy of this is below)

I have done everything I can think of to resove this situation... MS JVM and
also Sun.... Uninstal - install.... I have almost given up. It is sad that I
can only access half of the internet. I have gone to the web sites listed in
this forum that checks Java. Some say I am Java enabled, some have the greay
box and others shut my browser down.

I am running XP and IE 6.0.2800.1106xpsp2.030422-1633

An example of a web site that shuts down my browser is here. This is just
the web site to our local news program. www.katu.com

I have been to the brink of frustration and back again more times than I can
count trying to troubleshoot this situation.

Gary

<<<<<<<<

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x6D1C4663
Function=[Unknown.]
Library=C:\Program Files\Java\j2re1.4.1_03\bin\fontmanager.dll

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:
at sun.awt.font.NativeFontWrapper.registerFonts(Native Method)
- locked <161FA9F8> (a java.lang.Class)
at sun.java2d.SunGraphicsEnvironment.addPathFonts(Unknown Source)
at sun.java2d.SunGraphicsEnvironment.registerFonts(Unknown Source)
at sun.java2d.SunGraphicsEnvironment.access$100(Unknown Source)
at sun.java2d.SunGraphicsEnvironment$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.java2d.SunGraphicsEnvironment.loadFonts(Unknown Source)
- locked <10813C78> (a sun.awt.Win32GraphicsEnvironment)
at sun.java2d.SunGraphicsEnvironment.mapFontName(Unknown Source)
at java.awt.Font.initializeFont(Unknown Source)
at java.awt.Font.<init>(Unknown Source)
at advnewsticker.init(advnewsticker.java:81)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore.exe
0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll
0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C63000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DC6000 C:\WINDOWS\system32\USER32.dll
0x77C70000 - 0x77CB0000 C:\WINDOWS\system32\GDI32.dll
0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll
0x78000000 - 0x7807F000 C:\WINDOWS\system32\RPCRT4.dll
0x70A70000 - 0x70AD4000 C:\WINDOWS\system32\SHLWAPI.dll
0x71700000 - 0x71849000 C:\WINDOWS\System32\SHDOCVW.dll
0x76390000 - 0x763AC000 C:\WINDOWS\System32\IMM32.DLL
0x629C0000 - 0x629C8000 C:\WINDOWS\System32\LPK.DLL
0x72FA0000 - 0x72FFA000 C:\WINDOWS\System32\USP10.dll
0x71950000 - 0x71A34000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0
.10.0_x-ww_f7fb5805\comctl32.dll
0x773D0000 - 0x77BC2000 C:\WINDOWS\system32\SHELL32.dll
0x77340000 - 0x773CB000 C:\WINDOWS\system32\comctl32.dll
0x771B0000 - 0x772D1000 C:\WINDOWS\system32\ole32.dll
0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\uxtheme.dll
0x10000000 - 0x10056000 C:\Program Files\ACD Systems\ImageFox\IFOXDLL.dll
0x763B0000 - 0x763F5000 C:\WINDOWS\system32\comdlg32.dll
0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll
0x74720000 - 0x74764000 C:\WINDOWS\System32\MSCTF.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\System32\BROWSEUI.dll
0x72430000 - 0x72442000 C:\WINDOWS\System32\browselc.dll
0x75F40000 - 0x75F5F000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x77048000 C:\WINDOWS\System32\CLBCATQ.DLL
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x77050000 - 0x77115000 C:\WINDOWS\System32\COMRes.dll
0x009B0000 - 0x009DB000 C:\WINDOWS\System32\msctfime.ime
0x746F0000 - 0x74716000 C:\WINDOWS\System32\Msimtf.dll
0x76200000 - 0x76298000 C:\WINDOWS\system32\WININET.dll
0x762C0000 - 0x76348000 C:\WINDOWS\system32\CRYPT32.dll
0x762A0000 - 0x762AF000 C:\WINDOWS\system32\MSASN1.dll
0x76F90000 - 0x76FA0000 C:\WINDOWS\System32\Secur32.dll
0x76620000 - 0x7666E000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661B000 C:\WINDOWS\System32\CSCDLL.dll
0x76670000 - 0x76757000 C:\WINDOWS\System32\SETUPAPI.dll
0x01600000 - 0x0160B000 C:\Program Files\Adobe\Acrobat
6.0\Reader\ActiveX\AcroIEHelper.dll
0x01790000 - 0x017C8000 C:\Program Files\NewDotNet\newdotnet4_88.dll
0x71AB0000 - 0x71AC5000 C:\WINDOWS\System32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll
0x017E0000 - 0x01893000 C:\PROGRA~1\SPYBOT~1\SDHelper.dll
0x5EDD0000 - 0x5EDEA000 C:\WINDOWS\System32\olepro32.dll
0x019B0000 - 0x019D2000 C:\Program Files\WS_FTP Pro\wsbho2k0.dll
0x75E90000 - 0x75F37000 C:\WINDOWS\System32\SXS.DLL
0x01A10000 - 0x01A2C000 C:\Program Files\Norton AntiVirus\NavShExt.dll
0x01A30000 - 0x01A4A000 C:\WINDOWS\System32\ccTrust.dll
0x55900000 - 0x55961000 C:\WINDOWS\System32\MSVCP60.dll
0x76B20000 - 0x76B35000 C:\WINDOWS\System32\ATL.DLL
0x1A400000 - 0x1A47A000 C:\WINDOWS\system32\urlmon.dll
0x76170000 - 0x761F8000 C:\WINDOWS\System32\shdoclc.dll
0x74770000 - 0x747FF000 C:\WINDOWS\System32\mlang.dll
0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\wsock32.dll
0x71A50000 - 0x71A8B000 C:\WINDOWS\system32\mswsock.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F17000 C:\WINDOWS\System32\RASAPI32.DLL
0x76E90000 - 0x76EA1000 C:\WINDOWS\System32\rasman.dll
0x71C20000 - 0x71C6E000 C:\WINDOWS\System32\NETAPI32.dll
0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32\TAPI32.dll
0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll
0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\System32\sensapi.dll
0x75A70000 - 0x75B15000 C:\WINDOWS\system32\USERENV.dll
0x02030000 - 0x02231000 C:\WINDOWS\System32\msi.dll
0x605D0000 - 0x605D8000 C:\WINDOWS\System32\mslbui.dll
0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll
0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll
0x63580000 - 0x6382E000 C:\WINDOWS\System32\mshtml.dll
0x5C2C0000 - 0x5C2FC000 C:\WINDOWS\ime\sptip.dll
0x74C80000 - 0x74CAC000 C:\WINDOWS\System32\OLEACC.dll
0x02A00000 - 0x02A11000 C:\WINDOWS\IME\SPGRMR.DLL
0x02A50000 - 0x02A6B000 C:\Program Files\Common Files\Symantec
Shared\Script Blocking\scrauth.dll
0x02B80000 - 0x02B9E000 C:\Program Files\Common Files\Symantec
Shared\Script Blocking\ScrBlock.dll
0x76C30000 - 0x76C5B000 C:\WINDOWS\System32\wintrust.dll
0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\IMAGEHLP.dll
0x0FFD0000 - 0x0FFF3000 C:\WINDOWS\System32\rsaenh.dll
0x73D50000 - 0x73D60000 C:\WINDOWS\System32\cryptnet.dll
0x6B700000 - 0x6B790000 c:\windows\system32\jscript.dll
0x746C0000 - 0x746E7000 C:\WINDOWS\System32\MSLS31.DLL
0x6B600000 - 0x6B671000 c:\windows\system32\vbscript.dll
0x66E50000 - 0x66E8B000 C:\WINDOWS\System32\iepeers.dll
0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV
0x74CB0000 - 0x74D1F000 C:\WINDOWS\System32\mshtmled.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\System32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\System32\msacm32.drv
0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32\MSACM32.dll
0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32\midimap.dll
0x6D830000 - 0x6D83F000 C:\Program
Files\Java\j2re1.4.1_03\bin\npjpi141_03.dll
0x6D790000 - 0x6D7A6000 C:\Program Files\Java\j2re1.4.1_03\bin\jpiexp32.dll
0x6D7D0000 - 0x6D7E4000 C:\Program Files\Java\j2re1.4.1_03\bin\jpishare.dll
0x6D340000 - 0x6D46B000 C:\PROGRA~1\Java\J2RE14~2.1_0\bin\client\jvm.dll
0x6D1E0000 - 0x6D1E7000 C:\PROGRA~1\Java\J2RE14~2.1_0\bin\hpi.dll
0x6D310000 - 0x6D31E000 C:\PROGRA~1\Java\J2RE14~2.1_0\bin\verify.dll
0x6D220000 - 0x6D239000 C:\PROGRA~1\Java\J2RE14~2.1_0\bin\java.dll
0x6D330000 - 0x6D33D000 C:\PROGRA~1\Java\J2RE14~2.1_0\bin\zip.dll
0x6D000000 - 0x6D105000 C:\Program Files\Java\j2re1.4.1_03\bin\awt.dll
0x6D190000 - 0x6D1E0000 C:\Program
Files\Java\j2re1.4.1_03\bin\fontmanager.dll
0x51000000 - 0x51047000 C:\WINDOWS\System32\ddraw.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll
0x5C000000 - 0x5C0C8000 C:\WINDOWS\System32\D3DIM700.DLL
0x6D730000 - 0x6D741000 C:\Program Files\Java\j2re1.4.1_03\bin\jpicom32.dll
0x6D2E0000 - 0x6D2EE000 C:\Program Files\Java\j2re1.4.1_03\bin\net.dll
0x6D140000 - 0x6D162000 C:\Program Files\Java\j2re1.4.1_03\bin\dcpr.dll
0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL

Local Time = Tue Jul 22 17:28:57 2003
Elapsed Time = 9
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.1_03-b02 mixed mode)
#